Privacy Policy

Builtfront, LLC ("Builtfront", "we", "us", or "our") is committed to protecting the privacy of its users ("you" or "your"). This Privacy Policy describes the types of information we collect from and about you, how we use that information, how we protect it, and your choices regarding your information.

Information We Collect

We collect information to provide, improve, and personalize Builtfront services, while ensuring compliance with applicable data protection laws. Here's a breakdown of the information we collect:

Information You Provide Directly:

• Account Information: When you create a Builtfront account, we collect personal information such as your name, email address, company name, phone number, and potentially job title or department (depending on your role). This allows us to verify your identity, manage your account, and provide customer support.
• Project Information: You may provide information about your construction projects, including project details (address, timeline, budget), client information (names, contact details), and vendor details (company names, contact details). This information is crucial for project management and collaboration functionalities within Builtfront.
• Communication Information: We may collect information from your communications with us, such as emails, support tickets, or client portal messages. This helps us understand your needs, respond to inquiries, and improve our services.

Information Collected Automatically:

• Usage Data: When you use Builtfront, we collect information about your activity, such as the features you use, the pages you visit, the searches you perform, and the actions you take within the platform. This data helps us analyze user behavior, identify areas for improvement, and personalize your experience.
• Device Information: We collect information about the device you use to access Builtfront, such as your device type, operating system, IP address, browser type, and language settings. This information helps us ensure compatibility and optimize Builtfront performance across different devices.

Cookies and Similar Technologies

Builtfront and its third-party partners may use cookies, web beacons, and other tracking technologies to collect and store certain information. These technologies help us remember your preferences, understand how you use Builtfront, and improve your overall experience. You can typically manage cookies through your browser settings, but disabling them may affect certain Builtfront functionalities.

How We Use Your Information

We use the information we collect for various legitimate purposes, as outlined below:

• To provide and improve Builtfront: We use your information to operate, maintain, and improve Builtfront, develop new features and services, and ensure a secure and reliable platform.
• To manage your account: We use your information to administer your account, provide customer support, and send you important account-related information.
• To personalize your experience: We may use your information to personalize your experience with Builtfront, such as recommending relevant features or tailoring content based on your project needs and usage patterns.
• To communicate with you: We may use your information to communicate with you about Builtfront updates, service announcements, security alerts, promotional offers, and other relevant information. You can manage your communication preferences through your account settings.
• To comply with legal obligations: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect the rights of Builtfront and its users.

Sharing Your Information

We may share your information with third-party service providers who help us operate and improve Builtfront. These service providers are contractually obligated to:

• Maintain the confidentiality and security of your information.
• Use your information only for the purposes we have specified.

We may also share your information in the following situations:

• With your consent: We may share your information with third parties with your explicit consent.
• Legal requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or protect the rights, property, or safety ofBuiltfront, its users, or the public.
• Business transfers: We may transfer your information in connection with a merger, acquisition, or other business transaction.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We may also retain your information for legal or record-keeping purposes, in accordance with applicable laws.

Your Choices

You have choices regarding your information:

• Access and Update Your Information: You can access and update your account information at any time by logging into your account and visiting your profile settings.
• Data Deletion: You can request to delete your account and personal information. However, certain project data may be retained for legal or contractual reasons associated with your construction projects.
• Marketing Communications: You can opt out of receiving marketing